Recent Storm Damage Posts

Calm Before and During The Storm

1/7/2022 (Permalink)

Storms are unpredictable. In northern California storms are caused by heavy rain and can lead to flooding that could devastate your home or business. Water damage can be undetectable to the naked eye since water can spread quickly and deteriorate walls, floors, or upholstery which could eventually become mold since they thrive in dark moist environments.

During our stormy and wet season, SERVPRO® of Napa County has your back with the remediation of mold or removal of water through our highly trained technicians and our advanced equipment.

If you know someone or are you need our services for restoring damaged buildings, please feel free to contact us at any time. We are available 24 hours a day, 7 days a week. That is a SERVPRO® promise.

SERVPRO Helps With Storm Damage

1/7/2022 (Permalink)

The storm weather can sometimes be unpredictable and dangerous.  Whether the storm was originally caused by a hurricane, heavy rain, or flooding, it can devastate a home or business in a matter of minutes.  Water can quickly spread throughout a property and is absorbed into walls, floors, upholstery, and belongings. If water damage is not handled quickly and properly, it can cause severe damage to your property's structure and can lead to potential harmful mold.

SERVPRO of Napa County is a trusted company with storm damage experience and expertise that has the resources and equipment to handle the job. Our highly trained technicians are on standby, ready to respond quickly to a disaster, and can restore your home or business into pre loss condition. 

If You Have Questions or Need Help, Please Call Us At (707) 226-2181.  We are always Here to Help!

Storm Damage

12/23/2021 (Permalink)

The storm weather can sometimes be unpredictable and dangerous.  Whether the storm was originally caused by a hurricane, heavy rain, or flooding, it can devastate a home or business in a matter of minutes.  Water can quickly spread throughout a property and is absorbed into walls, floors, upholstery, and belongings. If water damage is not handled quickly and properly, it can cause severe damage to your property's structure and can lead to potential harmful mold.

SERVPRO of Napa County is a trusted company with storm damage experience and expertise that has the resources and equipment to handle the job. Our highly trained technicians are on standby, ready to respond quickly to a disaster, and can restore your home or business into preloss condition. 

If You Have Questions or Need Help, Please Call Us At (707) 226-2181.  We are always Here to Help!

Ways to Protect Your Home Before a Storm

12/23/2021 (Permalink)

1. Reduce flying debris

If you see any tree branches near or hanging over your structure, the best solution may be to cut them off. You can also secure weak and loose fencing and anchor any heavy objects around your yard into the ground.

2. Replacing windows and exterior doors

If possible, consider replacing your windows and outside doors with pressure and impact resistance improvements so that you can have better protection from the outside force of a storm.

3. Inspect and repair your roof

Inspect your roof and overhang to look for signs of wear or damage. This is crucial to prevent water from entering through the cracks and damages your ceilings, causing mold.

4. Check caulking

Make sure the caulking around your windows and doors are in good shape and not cracked or broken. If there are any gaps, make sure to get a caulk gun to fill up holes around pipes or wires that enter your building. This will reduce the risk of leaks from wind-driven rain.

5. Inspect carports and other attached structures

Have porches, carports, entryway canopies, and storage sheds inspected to make sure they are firmly attached and in good condition.

6. Create an inventory list

This can help you out when filing an insurance claim.

Taking these preventative measures can help you before a storm hits. However, if your property does suffer damage from a storm. Our SERVPRO® of Napa team of professionals are either a click or call away.

(707)226-2181

How To Prepare Before a Storm

4/6/2021 (Permalink)

Thunderstorm Are you ready for when the rains come?

Sometimes Mother Nature has a way of reminding us who's  boss. While you can't control when or where a storm hits, the best way to reduce property damage is to have all your bases covered. Follow these steps to prepare for when a storm hits:

  • In warm weather, turn your air conditioning down. In cold weather, turn your heat up. During and after the storm, keep doors and windows closed - you can retain inside temperature for as long as 48 hours.
  • Make sure your cellphone and all other electronic devices are fully charged.
  • Keep freezer doors closed and sealed. Frozen food will keep two or three days in a well-filled freezer.
  • Leave a porch or front light on. This helps our crews know when repair work is successful.

SERVPRO of Napa County specializes in storm and flood damage restoration. Our crews are highly trained, and we use specialized equipment to restore your property to its pre-storm condition.

Have Storm or Flood Damage? Call Us Today - (707) 226-2181

Steps to Take When a Tree Falls on your Property

2/23/2021 (Permalink)

Wind, rain, hail, snow, and other natural weather events can cause more damage to your home than you might realize. Any time a storm strikes, it’s worthwhile to check your home for any damage afterwards, particularly your roof. Roof damage, if left un-repaired, can evolve into greater problems with your home’s interior, from leaks and mold to weakened ceilings. Catching the damage and repairing it right away is your best bet for extending the life of your roof and avoiding a total overhaul.

A common occurrence during tropical storms is trees falling on and damaging your property. Don’t wait until it happens. Be prepared for this type of storm emergency. Here are steps to take for emergency tree removal at your home or business.

    • Trees that are old or diseased can easily succumb to flooding and windy storms. Go ahead and remove hazardous trees before a storm approaches.
    • In the event a tree does fall on your property, first make sure everyone is okay. Leave your home if you feel unsafe inside the property.
    • Look to see if there are any wires or power lines hanging and if they are call the police and the power company.
    • Call your insurance company and if you can, safely take pictures of the damages.
    • Contact your local mitigation and emergency storm cleanup provider in Rohnert Park.

If your property was damaged by a fallen tree, SERVPRO of Napa County can help restore your home or business in to pre-storm condition. 

We’re Here to Help! Call us today  (707)226-2181.

Flooding Can Strike Anywhere

2/16/2021 (Permalink)

Flooding and flash floods can happen almost everywhere, and at any time during heavy rains, when ocean waves come on shore, when snow melts too fast, or when dams or levees break.  Floods rank as one of the most common and widespread natural disasters in the United States.  According to National Flood Insurance Program (NFIP) more than 20% of all flood insurance claims come from areas in low to moderate risk flood zones.  On average, floods cost $6 billion in annual losses in the U.S. 

Flash floods are the most dangerous kind of floods, because they combine the destructive power of a flood with incredible speed and unpredictability. Just 6 inches of moving water can knock you down, and 2 feet of water can sweep your vehicle away.  Flash floods occur when excessive water fills normally dry creeks or river beds along with currently flowing creeks and rivers, causing rapid rises of water in a short amount of time. They can happen with little or no warning.

Many residents and business owners are unaware that they qualify for flood insurance. You can take steps to reduce the financial impact of flooding before a disaster strikes.

Preparing for a Flood

Residents and business owners need to prepare for flood conditions. Before the threat of flooding becomes imminent, residents and business owners should:

    • Purchase a flood insurance policy if they do not already have one. 
    • Review their current insurance policy, become familiar with what is covered, and ensure the limits are adequate for their building and personal belongings.
    • Make an emergency kit, plan evacuation routes, and keep important papers in a safe, waterproof place.
    • Itemize and take pictures of possessions.

If you are experiencing water damage due to flood, give SERVPRO of Napa County a call 707-226-2181  We're Here to Help restore your home or business back to pre-water damage condition.  We can quickly extract the water and then dry your property using state-of-the-art equipment.

Six Ways to Protect Your Home Before a Storm

2/16/2021 (Permalink)

1. Reduce flying debris

If you see any tree branches near or hanging over your structure, the best solution may be to cut them off. You can also secure weak and loose fencing and anchor any heavy objects around your yard into the ground.

2. Replacing windows and exterior doors

If possible, consider replacing your windows and outside doors with pressure and impact resistance improvements so that you can have better protection from the outside force of a storm.

3. Inspect and repair your roof

Inspect your roof and overhang to look for signs of wear or damage. This is crucial to prevent water from entering through the cracks and damages your ceilings, causing mold.

4. Check caulking

Make sure the caulking around your windows and doors are in good shape and not cracked or broken. If there are any gaps, make sure to get a caulk gun to fill up holes around pipes or wires that enter your building. This will reduce the risk of leaks from wind-driven rain.

5. Inspect carports and other attached structures

Have porches, carports, entryway canopies, and storage sheds inspected to make sure they are firmly attached and in good condition.

6. Create an inventory list

This can help you out when filing an insurance claim.

Taking these preventative measures can help you before a storm hits. However, if your property does suffer damage from a storm. Our SERVPRO of Napa County team of professionals are either a click or call away.

Flood Clean Up Tips

2/2/2021 (Permalink)

Before entering a building where flood damage may have occurred, make sure it’s safe: check for electrical hazards and structural damage, and use proper protective gear like boots, gloves and respirators. Before you start any construction or repairs, check for common hazardous materials like lead paint and asbestos, which may require help from professional and State-licensed contractors.

Then, follow these tips:

  • Act quickly
    The severity of damage escalates the longer water sits and building components and contents stay wet, so time is of the essence in the aftermath of a flood. In fact, mold will grow within 48-72 hours, so aim to start removing water and drying the environment within 48 hours. Have a list of professionals on hand to call, and understand your insurance policy, as some only cover mold damage up to a certain amount, while others don’t provide any reimbursement for mold.
  • Ventilate affected areas to prevent mold growth
    Mold loves moisture and organic materials such as paper or particleboard. In order to mitigate or slow damage, open windows if weather permits and place fans inside of them to keep air moving and maintain moderate temperatures. Work toward the fan as you clean to minimize cross contamination.
  • Assess damage to items and materials
    Assess the type of water absorbed by items, such as rainwater, water from broken pipes, contaminated river water or bacteria-filled sewage. There are ways to salvage specialty items but the decision on whether to save or trash an item will vary depending on the dollar and sentimental value to the owner. It may not be worthwhile to salvage drywall, carpets and pads, mattresses, pillows, box springs and particleboard. On the other hand, it might be worthwhile to restore costly Persian rugs, leather couches and antiques or heirlooms. Wet clothing and many household fabrics may be salvageable through machine washing, and a 10-minute soak in detergent and hot water, to remove contamination and stains. The IICRC strongly recommends that in water damages where there are contaminants present (e.g., bacteria, sewage, mold) or where small children or immune-compromised individuals are present that an inspection be conducted by an appropriately trained restorer and remediator.
  • Expose pockets of saturation
    Hidden and concealed pockets of saturation need to be opened for cleaning and drying. Layers between building materials hold water that must be discovered and removed or dried. On walls, find the water line and inspect at least a foot beyond it to make sure all damage, wet materials and mold are discovered. Remove and discard the damaged drywall and wet wall insulation. Wet carpets can usually be dried by professionals with the right equipment, but carpet padding, which is like a big sponge, should be discarded. Wood base trim and hardwood can also be saved with the right equipment if they can be accessed and completely dried on both sides. Remember to investigate concealed cavities such as behind walls, in mechanical spaces, under cabinets and furniture, and in crawl spaces.
  • Conduct a thorough cleaning
    Durable, non-porous or semi-porous materials, such as studs and joists, hardwood flooring and vinyl products, can be cleaned with common cleaning products or specialized products with detergents. During cleaning, take care to protect areas that are unaffected by the water or mold. After a thorough cleaning of salvageable materials, a disinfectant solution may need to be applied in case of harmful bacteria from sewage, river water debris or even standing water that has gone bad. Professionals like water restoration and mold remediation contractors and indoor environmental professionals can help you decide what is best for your situation. Once you’ve cleaned the wet materials, conduct another round of cleaning. If you choose to vacuum, use a HEPA-filter vacuum to remove allergens, fine dust and spores.
  • Confirm drying before reconstruction
    In order to prevent dry rot and structural damage, it’s important not to reconstruct or cover wood and other wet materials until the moisture content has been adequately reduced. A water restoration professional can confirm proper drying before reconstruction.

Remember SERVPRO of Napa County is always ready to help.  Call us at (707)226-2181

Storm Damage - Dealing With The Aftermath

1/4/2021 (Permalink)

Storm damage of any kind whether it is high winds, hail, floods or lightning it all make a mess out of your home and life. It is hard to look at the mess that surrounds what used to be your home and not dive right in to start the clean up. Believe it or not you will not want to do that. Initially you should contact your insurance company. A representative will come out to your home and evaluate the damage that the storm has created. They should also lay out a detailed plan to help get your life restarted. You will have to continue living even though storm damage has turned your life topsy-turvy.

How do you get started? Is it possible to tell who is actually going to help you and not scam you or rip you off? Is it possible to completely trust your insurance agent? Who do you contact for expert advice? These questions are hard to answer when you are sitting there vulnerable after a natural disaster of any magnitude. Here is a list of advice to get you started in the long and overwhelming process of repairing storm damage to your home.

Storm Damage Checklist

Contact your insurance agent. This is of course the first and most important advice anyone can give you. Your insurance agent is your ally. Make sure when you are purchasing insurance in the first place that you research local insurance agents. A good rate is one thing but an insurance company that you can count on in a time of need is something completely different. The cheapest might not always be the best way to go.

Don't start any repairs or cleanup efforts until you have had the damage accessed by the professionals. First you don't want to get hurt, second you don't want to make things worse and third you need to give the adjuster the full scope of damage. It is important that you do document in video and film the damage from your prospective. Just in case later on down the road the adjuster gets shaky with his evaluation.

No repairs should be started before you have agreed upon a settlement with you insurance company. If you do something like boarding up windows and such make sure to save receipts. Materials will often be reimbursed. That is the only type of work that should even be contemplated before a final approval has been gone over.

Your homeowner's insurance policy should cover a temporary home for you. Make sure to check with the agent when they arrive to scope out the damage. They might have special restrictions on where you are allowed to stay and for how long, make sure you are aware of these things in advance if possible.

It is so important that you fully understand and are aware of the limitations that the insurance company has in place regarding the coverage on your home in regards to different events. You want to know how you are covered and the differences in coverage for floods, fires, natural disasters, storms, hail, lightening and all that loveliness that storm damage brings. You should also be aware that if you move to another state or another area in your state you could need special coverage for that area. The best advice any homeowner can receive is to find a trustworthy and reliable insurance agent. They will be your best ally if storm damage ever affects your household

Storm Damage? We Can Help

1/4/2021 (Permalink)

The storm weather can sometimes be unpredictable and dangerous.  Whether the storm was originally caused by a hurricane, heavy rain, or flooding, it can devastate a home or business in a matter of minutes.  Water can quickly spread throughout a property and is absorbed into walls, floors, upholstery, and belongings. If water damage is not handled quickly and properly, it can cause severe damage to your property's structure and can lead to potential harmful mold.

SERVPRO of Napa County is a trusted company with storm damage experience and expertise that has the resources and equipment to handle the job. Our highly trained technicians are on standby, ready to respond quickly to a disaster, and can restore your home or business into pre loss condition. 

If You Have Questions or Need Help, Please Call Us At (707) 226-2181.  We are always Here to Help!

Wildfires Affect our Communities

12/18/2020 (Permalink)

We speak a lot about fire prevention but there are times where natural disasters occur and a storm can devastate your property. Recently, we experienced the destruction of wildfires, which destroyed many homes and businesses. Many surrounding counties suffered blackouts and even we had to undergo a time period with no power. However, we at SERVPRO of Napa County are always prepared and were there along with teams from other counties and states to lend a hand and help businesses and homeowners restore their property or protect them from harmful air pollution.

However, there are times when our representatives arrive to a location that has been completely decimated by a fire. 

Prevention and planning are key for ones' safety during a storm that is out of our control. 

Smoke Clean up in Napa County

12/18/2020 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Napa County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 707-226-2181

Storm Damage: Dealing with the Aftermath

4/16/2020 (Permalink)

Storm damage of any kind whether it is high winds, hail, floods or lightning it all make a mess out of your home and life. It is hard to look at the mess that surrounds what used to be your home and not dive right in to start the clean up. Believe it or not you will not want to do that. Initially you should contact your insurance company. A representative will come out to your home and evaluate the damage that the storm has created. They should also lay out a detailed plan to help get your life restarted. You will have to continue living even though storm damage has turned your life topsy-turvy.

How do you get started? Is it possible to tell who is actually going to help you and not scam you or rip you off? Is it possible to completely trust your insurance agent? Who do you contact for expert advice? These questions are hard to answer when you are sitting there vulnerable after a natural disaster of any magnitude. Here is a list of advice to get you started in the long and overwhelming process of repairing storm damage to your home.

Storm Damage Checklist

Contact your insurance agent. This is of course the first and most important advice anyone can give you. Your insurance agent is your ally. Make sure when you are purchasing insurance in the first place that you research local insurance agents. A good rate is one thing but an insurance company that you can count on in a time of need is something completely different. The cheapest might not always be the best way to go.

Don't start any repairs or cleanup efforts until you have had the damage accessed by the professionals. First you don't want to get hurt, second you don't want to make things worse and third you need to give the adjuster the full scope of damage. It is important that you do document in video and film the damage from your prospective. Just in case later on down the road the adjuster gets shaky with his evaluation.

No repairs should be started before you have agreed upon a settlement with you insurance company. If you do something like boarding up windows and such make sure to save receipts. Materials will often be reimbursed. That is the only type of work that should even be contemplated before a final approval has been gone over.

Your homeowner's insurance policy should cover a temporary home for you. Make sure to check with the agent when they arrive to scope out the damage. They might have special restrictions on where you are allowed to stay and for how long, make sure you are aware of these things in advance if possible.

It is so important that you fully understand and are aware of the limitations that the insurance company has in place regarding the coverage on your home in regards to different events. You want to know how you are covered and the differences in coverage for floods, fires, natural disasters, storms, hail, lightening and all that loveliness that storm damage brings. You should also be aware that if you move to another state or another area in your state you could need special coverage for that area. The best advice any homeowner can receive is to find a trustworthy and reliable insurance agent. They will be your best ally if storm damage ever affects your household.

For help restoring your home after storm damage, call SERVPRO of Napa County at (707)226-2181. We’ll make it “Like it never even happened.”

Restoration from Storm Damage

2/25/2020 (Permalink)

Locker room with red lockers to the left and red doors to the right. Dehumidifiers are located on the floor. This locker room was one of many rooms in the building that needed water removal.

This winter season, we did not experience that much rain. However, the weather channel is predicting that beginning in March, we will experience rain in the bay area. Therefore, we must make sure that our properties are protected. Recently, our team got a call about a flood in their building and we went to go remove the water with our industrial size pump. We then had to monitor and remove any trace of water to avoid further damage done to the floor of this building. During this process, as you can see in our photo, we used dehumidifiers and other machines to make sure that the area is completely dried. Eventually the job took a few days to complete given the size of the damage. But we made also made sure that the property was restored, “Like it never even happened.” However, we also would like to state that prevention is key and that having your best interests in mind. We would like it if a disaster of this scale does not occur to your property. But if it does, then contact us and we will minimize the interruption in your life.

SERVPRO® representatives are faster to any size disaster.  

High Chance of Storms this Year 2020

2/14/2020 (Permalink)

Three Victorian style homes in the center of a slanted uphill road with rain and lightning in the sky above them. Damage from a storm? Contact us!

According to an article written by Reuters, an international team of scientists forecast that there is an 80% that El Niño will make its way across the Pacific. Which means we might in for a chaotic winter season here in the bay area. There is a high probability that if El Niño will flood our streets which could lead to water damage to our properties.

Prevention is Key

Here at SERVPRO® of Sonoma/Napa we provide services such as our Emergency Ready Profile, an app from SERVPRO® that enables you to list out critical information needed in the event of an emergency. If you are interested, please feel free to contact us through the number provided below. Through this free of charge service, we want you to know that we have your best interest in mind, and we can equip you with the tools needed in the event of intense weather conditions. Also be sure to follow this blog which will be updated at least weekly and follow us on social media so that way in case you need restoration services, we are only a click away.

SERVPRO® professionals are known to be faster to any size disaster, we take pride into making your damaged property look, “Like it never even happened.”

Call Us! (707) 226-2181

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Six Ways to Protect Your Home Before A Storm

2/14/2020 (Permalink)

Old and dirty roof tiles that are in desperate need of repairs. A roof that needs repairs.

1. Reduce flying debris

If you see any tree branches near or hanging over your structure, the best solution may be to cut them off. You can also secure weak and loose fencing and anchor any heavy objects around your yard into the ground.

2. Replacing windows and exterior doors

If possible, consider replacing your windows and outside doors with pressure and impact resistance improvements so that you can have better protection from the outside force of a storm.

3. Inspect and repair your roof

Inspect your roof and overhang to look for signs of wear or damage. This is crucial to prevent water from entering through the cracks and damages your ceilings, causing mold.

4. Check caulking

Make sure the caulking around your windows and doors are in good shape and not cracked or broken. If there are any gaps, make sure to get a caulk gun to fill up holes around pipes or wires that enter your building. This will reduce the risk of leaks from wind-driven rain.

5. Inspect carports and other attached structures

Have porches, carports, entryway canopies, and storage sheds inspected to make sure they are firmly attached and in good condition.

6. Create an inventory list

This can help you out when filing an insurance claim.

Taking these preventative measures can help you before a storm hits. However, if your property does suffer damage from a storm. Our SERVPRO® of Sonoma/Napa team of professionals are either a click or call away.

Learn more: disastersafety.org

This Home Was Destroyed During a Wildfire

2/6/2020 (Permalink)

Front view of a home destroyed by a fire with a white painted railing leading to the ground and unharmed by the fire. Home we visited that was destroyed by fire.

We speak a lot about fire prevention but there are times where natural disasters occur and a storm can devastate your property. Recently, we experienced the destruction of Kincade, which destroyed many homes and businesses.

Fortunately, there are no reported casualties due to quick decision making and mass evacuation of people north of Santa Rosa, CA. Many surrounding counties suffered blackouts and even we had to undergo a time period with no power. However, we at SERVPRO of Napa County are prepared and arrived to locations alongside other teams from other counties and states to lend a hand and help businesses and homeowners restore their property or protect them from harmful air pollution.

Although, there are times when our representatives arrive to a location that has been completely decimated by a fire. In this case, an entire home was destroyed leaving a family with the decision of relocating while the repairing process began.

Prevention and planning are key for ones' safety during a storm that is out of our control. 

Contact SERVPRO During Storm Season

1/13/2020 (Permalink)

Stormy weather is unpredictable and can be dangerous. Hurricanes, floods, and heavy rainfall are to be expected during this season. Water can devastate a home by absorbing into the walls and floors leaving mold to grow which can be harmful and invisible to the naked eye. If your property suffers water damage, the best approach would be to handle it as quickly as possible by either contacting your insurance agent or us here at

SERVPRO® of Napa County.

Our highly trained technicians can arrive quickly to mitigate the water damage and restore your property by removing any trace of water. We are IICRC certified and use a proven process to ensure that you will get the service you need to make it, “Like it never even happened.”

Storms can hit hard, so let’s make sure to stay on guard.

Protecting Your Valuable Items, the SERVPRO Way!

1/3/2020 (Permalink)

The month of December is on average the wettest season in the East Bay. However, we are not in the clear skies yet, as the rain will persist during the month of January. Therefore, I would like to discuss the process of contents or item restoration. When a storm hits your home, the devastation may leave numerous locations in need of restoration or repairing. That is why we also conduct organized and efficient pack-outs for all belongings in your property. This ensures a quicker remodeling process and protects your items from any potential damage from a coming storm or from on-site work. We take your belongings to our warehouse where we will cleanup and remove any water damaged using our Esporta IS4000. This machine can restore up to level 4 water damaged items. We remove any water and leave it to dry with our specialize heaters and dehumidifiers.

For any storm related situations, feel free to contact us and our service professionals will help you through the process.

For any emergency relief, please follow this link from the County of Napa website for information regarding Flood and Water Resources.

https://www.countyofnapa.org/1074/Flood-Water-Resources

SERVPRO® of Napa County

(707) 226-2181

Calm Before and During the Storm

12/19/2019 (Permalink)

A storage room with vacuums and a huge clock in the back has been flooded with grey water. A flooded storage room that we restored.

Storms are unpredictable. In northern California storms are caused by heavy rain and can lead to flooding that could devastate your home or business. Water damage can be undetectable to the naked eye since water can spread quickly and deteriorate walls, floors, or upholstery which could eventually become mold since they thrive in dark moist environments.

During our stormy and wet season, SERVPRO® of Napa County has your back with the remediation of mold or removal of water through our highly trained technicians and our advanced equipment.

If you know someone or are you need our services for restoring damaged buildings, please feel free to contact us at any time. We are available 24 hours a day, 7 days a week. That is a SERVPRO® promise.

If A Storm Hits Your Home

12/19/2019 (Permalink)

12/19/2019

A flood can occur in an instant. Water can destroy many things in your household and if you need water removal in a short notice, look no further than SERVPRO® of Napa County. We are here to help you through whatever the rainy season brings to your home. Basements are usually prone to experience flooding and there are a number of reasons why this can occur. For example:

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface Water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-Water tank failure

Water whether absorbed or standing needs to be removed quickly to avoid further damage that can raise up the costs of repair.

We are Available 24 hours/7 days per week

  • A preferred vendor to many National Insurance Companies
  • Our technicians specialize in water removal with extraction equipment
  • We follow the IICRC S500 Standard for Professional Water Damage Restoration

Storm Damage: Tips to Making It Through a Storm

4/12/2019 (Permalink)

We have been having some major storms lately. Tornadoes, hurricanes and torrential rains have been wreaking havoc throughout the United States. It is important to be as prepared as possible if a storm is coming your way. This means different things depending on the areas in which you live. Also, storm damage varies from location to location. Weather extremes make storm damage nearly impossible to predict. Lightning, wind, ice, floods, rain, extreme cold and heat can cause all types of damage to your home.

When a storm hits it is best to be prepared. Here are some tips to help you maximize safety and minimize the inconvenience storms and storm damage can bring to your life.

1) Have flashlights with spare batteries in a location that is easy to access. Avoid candles if at all possible. It is easier than many homeowners think to leave a candle lit and have fire ravage through your house. Storm damage creates a mess but fire damage creates an environment where the effects are long lasting.

2) Purchase extra bottled water and canned foods. This will create less havoc for you encase of a long lasting power outage. It is important that you have extra water to cook with as well as to drink.

3) Use surge protectors on all major appliances. They will help eliminate the surge from entering these valuable pieces of equipment rendering them useless. If you do not have surge protection and you have fair warning a storm is headed your way unplug all major appliances and electronics.

4) Make sure you have a battery operated radio. It should be on and tuned in to a local station for regular updates.

5) If you go out after a storm has hit you area make sure to avoid down power lines. They are still full of energy and will shock you.

6) If your lights blow during a storm double check your fuse breaker box make sure that you have not just blown the fuses by asking neighbors if their power is out also. If it is the power call the electric company to make sure they are aware of the outage.

7) It is important if your power is out to conserve the energy left in your freezer and refrigerator. You can do this by limiting the times you open and close them. Dry ice is also available for purchase at local groceries if you are able to get out.

8) Of course if the power outage comes at a time of extreme cold you can store food in a cooler outside.

9) In cold weather you will want to make sure that you leave the water dripping to avoid pipes from freezing.

10) Warm clothes should be worn. Use caution with fireplaces and never use flammable liquids to start a fire. It is also important that you never use a gas stove to heat your home. This practice is unsafe and can result in more damage.

11) It is important that if storm damage occurs and you are without power that you use care and caution in running generators.

It is important to note that after a storm you should immediately restock your emergency supplies. It is likely that the season of storms is upon you and that it won't be the last one through your area. Storm damage cannot be prevented but it can be managed. Your reaction in the situation will likely determine how well you cope with the difficulties that come along with the aftermath of storm damage.

If you have enjoyed this article from Kevin Germain at CPS please visit http://www.gomaher.com/damage_storm.php today where you will find useful information on storm damage restoration.

Article Source: http://EzineArticles.com/6323592

Storm Damage? We can help!

2/22/2019 (Permalink)

The storm weather can sometimes be unpredictable and dangerous.  Whether the storm was originally caused by a hurricane, heavy rain, or flooding, it can devastate a home or business in a matter of minutes.  Water can quickly spread throughout a property and is absorbed into walls, floors, upholstery, and belongings. If water damage is not handled quickly and properly, it can cause severe damage to your property's structure and can lead to potential harmful mold.

SERVPRO of Napa County is a trusted company with storm damage experience and expertise that has the resources and equipment to handle the job. Our highly trained technicians are on standby, ready to respond quickly to a disaster, and can restore your home or business into preloss condition. 

If You Have Questions or Need Help, Please Call Us At (707) 226-2181.  We are always Here to Help!

Safe Flood Clean-up Tips

1/8/2019 (Permalink)

Before entering a building where flood damage may have occurred, make sure it’s safe: check for electrical hazards and structural damage, and use proper protective gear like boots, gloves and respirators. Before you start any construction or repairs, check for common hazardous materials like lead paint and asbestos, which may require help from professional and State-licensed contractors.

Then, follow these tips:

  • Act quickly
    The severity of damage escalates the longer water sits and building components and contents stay wet, so time is of the essence in the aftermath of a flood. In fact, mold will grow within 48-72 hours, so aim to start removing water and drying the environment within 48 hours. Have a list of professionals on hand to call, and understand your insurance policy, as some only cover mold damage up to a certain amount, while others don’t provide any reimbursement for mold.
  • Ventilate affected areas to prevent mold growth
    Mold loves moisture and organic materials such as paper or particleboard. In order to mitigate or slow damage, open windows if weather permits and place fans inside of them to keep air moving and maintain moderate temperatures. Work toward the fan as you clean to minimize cross contamination.
  • Assess damage to items and materials
    Assess the type of water absorbed by items, such as rainwater, water from broken pipes, contaminated river water or bacteria-filled sewage. There are ways to salvage specialty items but the decision on whether to save or trash an item will vary depending on the dollar and sentimental value to the owner. It may not be worthwhile to salvage drywall, carpets and pads, mattresses, pillows, box springs and particleboard. On the other hand, it might be worthwhile to restore costly Persian rugs, leather couches and antiques or heirlooms. Wet clothing and many household fabrics may be salvageable through machine washing, and a 10-minute soak in detergent and hot water, to remove contamination and stains. The IICRC strongly recommends that in water damages where there are contaminants present (e.g., bacteria, sewage, mold) or where small children or immune-compromised individuals are present that an inspection be conducted by an appropriately trained restorer and remediator.
  • Expose pockets of saturation
    Hidden and concealed pockets of saturation need to be opened for cleaning and drying. Layers between building materials hold water that must be discovered and removed or dried. On walls, find the water line and inspect at least a foot beyond it to make sure all damage, wet materials and mold are discovered. Remove and discard the damaged drywall and wet wall insulation. Wet carpets can usually be dried by professionals with the right equipment, but carpet padding, which is like a big sponge, should be discarded. Wood base trim and hardwood can also be saved with the right equipment if they can be accessed and completely dried on both sides. Remember to investigate concealed cavities such as behind walls, in mechanical spaces, under cabinets and furniture, and in crawl spaces.
  • Conduct a thorough cleaning
    Durable, non-porous or semi-porous materials, such as studs and joists, hardwood flooring and vinyl products, can be cleaned with common cleaning products or specialized products with detergents. During cleaning, take care to protect areas that are unaffected by the water or mold. After a thorough cleaning of salvageable materials, a disinfectant solution may need to be applied in case of harmful bacteria from sewage, river water debris or even standing water that has gone bad. Professionals like water restoration and mold remediation contractors and indoor environmental professionals can help you decide what is best for your situation. Once you’ve cleaned the wet materials, conduct another round of cleaning. If you choose to vacuum, use a HEPA-filter vacuum to remove allergens, fine dust and spores.
  • Confirm drying before reconstruction
    In order to prevent dry rot and structural damage, it’s important not to reconstruct or cover wood and other wet materials until the moisture content has been adequately reduced. A water restoration professional can confirm proper drying before reconstruction.

http://www.IICRC.org/consumers/care/water-damage/

What To Do When A Home Suffers From Storm Related Water Damage

1/8/2019 (Permalink)

When a major storm passes close to the house, the home may suffer water damage that is difficult to repair. There are many things a family can do to begin repairing any destruction, but a certified professional will likely be needed to get rid of any serious health or structural threats. Contaminated storm surges or floods can carry pathogens and become a breeding ground for mold. If allowed to fester, these mold spores can spread throughout the building and become even more difficult to remove. In many cases, governmental agencies could condemn the structure if the microbial threat is too great.

The main reason why a home is sensitive to water damage is because moisture is difficult to detect once the floods recede. Standing liquids can encourage microbial growth within 24 hours and can saturate all kinds of textiles and seep through drywall. Moisture may collect behind the walls, where mold and bacteria may multiply out of sight. If a family reacts quickly enough, clothes and furniture may be saved. However, people must be careful when entering a building that has recently been flooded. Exposure to wildlife and contaminated liquids can result in serious injury.

Before entering a home affected by water damage, make sure the electrical power is shut off. Exposed wires or plugged in devices can electrocute people, resulting in major injury or even death. Also, it’s best to move slowly through the building when re-entering it for the first time. Snakes, reptiles or rodents may be hiding under debris and could lash out and bite suddenly. To protect against wildlife and airborne contaminants, wear protective clothing from head to toe, including a vapor respirator, rubber gloves and eye protection. Also, wear thick boots that can withstand puncturing and animal bites. 

Professional restoration services can quickly identify what items in the home are compromised by water damage. Normally, anything that is porous may need to be discarded if it has come in contact with contaminated fluids. These items, like mattresses, box springs, pillows and particle board, trap more moisture than other materials and foster the growth of microbes. A family can prepare for professional cleaning by getting rid of these items before the technicians arrive, but be sure to properly record and itemize the items for insurance purposes prior to disposing. 

Once professionals arrive at the building, they will be able to track down any pockets of excess moisture and remove them. Certified technicians can locate these pockets of moisture using equipment that measures the moisture in hidden pockets and behind tile and other materials that may not feel wet on the outside.  When these moisture pockets are found, the technicians will expose them to air by removing any drywall or other materials in the way. Once the location of the moisture has been determined, the professionals will begin the clean-up process that may include pressure washing the area with powerful detergents. These technicians are also able to speed up the drying process to prevent the growth of any molds or other harmful bacteria. If the professional locate mold or bacteria colonies, they will know how to identify and remove the threat using chemical or mechanical methods.

It’s important for a family to hire professionals that are certified through a reputable organization. Technicians trained in this area know how to find compromised areas and do what it takes to restore them.

Call Today 707-226-2181

SERVPRO of Napa County is “Always Here to Help”

http://www.IICRC.org/what-when-home-suffers-from-water-damage-a-74.html

When Storms or Floods hit Napa County, SERVPRO is ready!

12/27/2018 (Permalink)

SERVPRO of Napa County specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Napa County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams http://www.SERVPROnapacounty.com/disaster-recovery that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 707-226-2181

Storm Damage: Dealing with the Aftermath

12/27/2018 (Permalink)

Storm damage of any kind whether it is high winds, hail, floods or lightning it all make a mess out of your home and life. It is hard to look at the mess that surrounds what used to be your home and not dive right in to start the clean up. Believe it or not you will not want to do that. Initially you should contact your insurance company. A representative will come out to your home and evaluate the damage that the storm has created. They should also lay out a detailed plan to help get your life restarted. You will have to continue living even though storm damage has turned your life topsy-turvy.

How do you get started? Is it possible to tell who is actually going to help you and not scam you or rip you off? Is it possible to completely trust your insurance agent? Who do you contact for expert advice? These questions are hard to answer when you are sitting there vulnerable after a natural disaster of any magnitude. Here is a list of advice to get you started in the long and overwhelming process of repairing storm damage to your home.

Storm Damage Checklist

Contact your insurance agent. This is of course the first and most important advice anyone can give you. Your insurance agent is your ally. Make sure when you are purchasing insurance in the first place that you research local insurance agents. A good rate is one thing but an insurance company that you can count on in a time of need is something completely different. The cheapest might not always be the best way to go.

Don't start any repairs or cleanup efforts until you have had the damage accessed by the professionals. First you don't want to get hurt, second you don't want to make things worse and third you need to give the adjuster the full scope of damage. It is important that you do document in video and film the damage from your prospective. Just in case later on down the road the adjuster gets shaky with his evaluation.

No repairs should be started before you have agreed upon a settlement with you insurance company. If you do something like boarding up windows and such make sure to save receipts. Materials will often be reimbursed. That is the only type of work that should even be contemplated before a final approval has been gone over.

Your homeowner's insurance policy should cover a temporary home for you. Make sure to check with the agent when they arrive to scope out the damage. They might have special restrictions on where you are allowed to stay and for how long, make sure you are aware of these things in advance if possible.

It is so important that you fully understand and are aware of the limitations that the insurance company has in place regarding the coverage on your home in regards to different events. You want to know how you are covered and the differences in coverage for floods, fires, natural disasters, storms, hail, lightening and all that loveliness that storm damage brings. You should also be aware that if you move to another state or another area in your state you could need special coverage for that area. The best advice any homeowner can receive is to find a trustworthy and reliable insurance agent. They will be your best ally if storm damage ever affects your household

Article Source: http://EzineArticles.com/6497671