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Tips for Residential Fire Safety

5/5/2020 (Permalink)

We all want to keep our family and property safe from dangerous, deadly fires. But do many of us take time to ensure that we, in fact, are safe? Take time to employ these 8 tips for residential fire safety to keep your loved ones and pets out of harm's way.

Avoid Hazards - One of the best ways to prevent residential fires is to avoid certain habits and practices that can lead to blazes. A tried and true rule to always follow is to place all lighters and matches in high areas away from a child's reach. Also use caution when burning candles in the home and teach your children that both matches and lighters are not toys to be played with.

Have a Plan - Have a plan for you and your family on what to do if a fire does occur. Make sure to vary the plan based on where the fire occurs and what type of fire it is. When you have your strategy in place purchase the needed safety tools (IE. fire ladder, fire extinguisher) and place them in the designated areas. You will also want a plan on how to practice your skills to maintain your fire tools such as when to perform a fire extinguisher inspection.

Practice Your Plan - Having a plan in place in the event of a fire is only half of the job. In order for your family to be safe, they must feel comfortable on executing the plan. Take time to practice a fake fire in the home so every family member can rehearse the plan. It may be beneficial to do varying scenarios so that different approaches can be made.

Inspect Your Equipment - Make sure to perform a fire extinguisher inspection on a regular basis to ensure it is in proper working order.

Hire a Chimney Sweep - Have your chimney swept by a professional on a yearly basis preferable before the heating season. Creosote can build up in the flue leaving your chimney vulnerable to a fire.

Educate Yourself - Educate you and your family on basic fire safety skills. There are many educational books geared to children that cover the topic empowering them to make wise choices in the event of a fire in the home.

Alarm Your Home - Always have both a smoke alarm and carbon monoxide detector on each floor of the home. Test both regularly and replace batteries as needed. Carbon monoxide detectors often have an expiration date. To help me remember when the date is approaching, I used a black permanent marker to write the date on the bottom of the unit facing the floor so anytime I look up I can clearly see if the unit is near expiration.

Be Smart - Common sense can go a long way in overall fire safety in the home. Make sure you know the basics of how to protect you and your family from home fires. Also teach your children how to approach fire hazards using good judgment and practical knowledge.

Follow these residential fire prevention tips to keep your family and home safe from a dangerous blaze. Performing a fire extinguisher inspection, sweeping your flue, and the other six tips are all important to maintaining a nontoxic environment for those you love to work and play in.

Helpful Tips to Prepare for Water Damage

5/5/2020 (Permalink)

Carpet affected with water Water damage affected commercial carpet.

  1. Know your insurance coverage. Most renter’s or homeowners insurance policies don’t cover flooding, or even a sewer backup. Find out what coverage you have.
  2. Keep a record of all of your belongings. Take photos and keep copies of a receipts or other documents for your valuable items. Store a copy of these records online or at another location.
  3. To limit the risk of water damage within your home check your pipes frequently and pay attention to any indicators of water damage, such as dripping sounds in the walls, dark spots on the ceiling, or significant change in your water bill.
  4. Inspect your roof and foundation often. Make sure there are no cracks in the foundation or shingles missing. Check that the landscaping around your home is sloped to direct water away from your foundation, rather than toward it.
  5.  Water damage can be overwhelming. If a water damage should strike find an expert you can count on. SERVPRO of Napa County is Always Here to Help! –Call 707-226-2181

Storm Damage: Dealing with the Aftermath

4/16/2020 (Permalink)

Storm damage of any kind whether it is high winds, hail, floods or lightning it all make a mess out of your home and life. It is hard to look at the mess that surrounds what used to be your home and not dive right in to start the clean up. Believe it or not you will not want to do that. Initially you should contact your insurance company. A representative will come out to your home and evaluate the damage that the storm has created. They should also lay out a detailed plan to help get your life restarted. You will have to continue living even though storm damage has turned your life topsy-turvy.

How do you get started? Is it possible to tell who is actually going to help you and not scam you or rip you off? Is it possible to completely trust your insurance agent? Who do you contact for expert advice? These questions are hard to answer when you are sitting there vulnerable after a natural disaster of any magnitude. Here is a list of advice to get you started in the long and overwhelming process of repairing storm damage to your home.

Storm Damage Checklist

Contact your insurance agent. This is of course the first and most important advice anyone can give you. Your insurance agent is your ally. Make sure when you are purchasing insurance in the first place that you research local insurance agents. A good rate is one thing but an insurance company that you can count on in a time of need is something completely different. The cheapest might not always be the best way to go.

Don't start any repairs or cleanup efforts until you have had the damage accessed by the professionals. First you don't want to get hurt, second you don't want to make things worse and third you need to give the adjuster the full scope of damage. It is important that you do document in video and film the damage from your prospective. Just in case later on down the road the adjuster gets shaky with his evaluation.

No repairs should be started before you have agreed upon a settlement with you insurance company. If you do something like boarding up windows and such make sure to save receipts. Materials will often be reimbursed. That is the only type of work that should even be contemplated before a final approval has been gone over.

Your homeowner's insurance policy should cover a temporary home for you. Make sure to check with the agent when they arrive to scope out the damage. They might have special restrictions on where you are allowed to stay and for how long, make sure you are aware of these things in advance if possible.

It is so important that you fully understand and are aware of the limitations that the insurance company has in place regarding the coverage on your home in regards to different events. You want to know how you are covered and the differences in coverage for floods, fires, natural disasters, storms, hail, lightening and all that loveliness that storm damage brings. You should also be aware that if you move to another state or another area in your state you could need special coverage for that area. The best advice any homeowner can receive is to find a trustworthy and reliable insurance agent. They will be your best ally if storm damage ever affects your household.

For help restoring your home after storm damage, call SERVPRO of Napa County at (707)226-2181. We’ll make it “Like it never even happened.”

Helping you Prepare for the Worst

4/16/2020 (Permalink)

Most companies protect their personnel and computer data from an emergency, but what about getting the facility back in business? SERVPRO of Napa County provides a plan to get back to work when you're most prepared to plan... before the crisis occurs.


Should the unimaginable happen and a natural disaster strikes your business, it may be too late to effectively manage your recovery. SERVPRO of Napa County Professional can help you prepare an emergency response plan today.


We encourage our business customers to learn how to best protect their business for all types of emergency situations. Contact SERVPRO of Napa County at (707) 226-2181 for free resources, including:

  • Disaster preparedness plan assistance
  • Family and business communication plans
  • Home and workplace emergency contact cards
  • Emergency supply checklists


With just a little bit of time and minimal effort, SERVPRO of Napa County can help prepare and protect your employees and customers should an emergency occur. Don’t wait until it is too late—prepare now for what you can’t prevent.

Accidents Happens, But We're Here for You

4/16/2020 (Permalink)

Pipe Leak Water damage due to pipe leak

Life happens. Kids spill drinks, pets have accidents and homes get dirty. You handle much of the maintenance of your home, but when it gets to be too much, you can rely on your local SERVPRO of Napa County Professionals. We specialize in cleaning and restoration and have highly trained technicians to help you manage and restore your home.

Some of the many services we provide are:

  • Air Ducts & HVAC
  • Carpet & Upholstery
  • Drapes & Blinds
  • Plumbing
  • Tree Removal
  • Sewage and Gutter
  • Contents Disposal
  • Deep Cleaning
  • Paint
  • Debris Removal
  • Ceilings, Walls & Hard Floors
  • Deodorization

You know SERVPRO as a leader in Fire and Water Cleanup and Restoration, but our expertise can also make a dirty carpet "Like it never even happened." Call SERVPRO of Napa County  at (707) 226-2181 to schedule an appointment.

From Residential to Commercial

4/16/2020 (Permalink)

Water Damage Commercial building affected with water damage

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any sized disaster.


Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

At SERVPRO of Napa County, the difference is our ability to dispatch trained production professionals and manage to cut costs through the strategic placement and oversight of temporary labor. Get the professionals, call SERVPRO of Napa County.

Clients for the Commercial Large Loss program include:

  • The Hospitality Industry
  • Property Managers
  • Universities
  • Municipalities
  • The Pentagon

Our elite large-loss specialists are standing by, prepared for immediate response should a disaster strike. If your business suffers a major loss, call SERVPRO of Napa County at (707) 226-2181, and we’ll help make it “Like it never even happened.”

Here to Help

4/16/2020 (Permalink)

Water damage Water damage affected the ceiling

There's never a convenient time for fire or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. When an emergency arises in your business, give us a call and we'll be there fast with the help you need. The first step to reopening your doors is just a telephone call away.


SERVPRO of Napa County professionals are available 24-hours a day and have the expertise, training, and equipment required to put you back in business. Our technicians are highly trained and are ready for dispatch to restore your business. Whether you need your business cleaned up or dried out, SERVPRO of Napa County Professional will be there to help make it “Like it never even happened.” Call us today 707-226-2181.

SERVPRO is Ready 24/7

4/16/2020 (Permalink)

Carpet affected Carpet and pad affected with water

After a loss or damage, we understand you don't have time to worry about the common wear and tear that gradually soils your home. When grime, odor, and moisture challenges go beyond the scope of your expertise, call us. Whether it's removing an odor problem or deep cleaning flooring or carpets, you can rely on SERVPRO of Napa County to make your home look it's very best.


We have highly trained technicians ready to restore the damages to your home, so you can rest at ease. SERVPRO of Napa County will get the job done right and get it done quickly because the SERVPRO Advantage includes:

  • Award-winning training
  • 40 years' experience in the industry
  • 24-hour emergency service
  • More than 100 exclusive cleaning products

For a prompt response, quality cleaning and restoration, give us a call at 707-226-2181 and leave the dirty work to us.

SERVPRO of Napa County Ready to Help

4/15/2020 (Permalink)

SERVPRO of Napa County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – 707-226-2181

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Napa County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Thank you for choosing SERVPRO of Napa County!

Faster to Any Size Disaster

4/15/2020 (Permalink)

Water damage Water damage to carpet and subfloor

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Napa County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 707-226-2181

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

SERVPRO of Napa County is locally owned and operated so we’re always ready to help with any-sized flood or water damage emergencies.

 Call us 24/7 at (707) 665-0822