Recent Posts

Fire Cleanup to a Commercial Building

2/25/2021 (Permalink)

Fire damage to a commercial building is a devastating experience.  After the fire trucks leave, your property will likely suffer from not only fire and smoke damage but also widespread water damage and flooding from firefighting efforts.  Therefore immediate action is crucial to minimize business interruption, reduce lost revenue and productivity.

But trying to clean up the aftermath may be the last thing you feel like doing on your own.  When fire, smoke and soot damage are left behind, it can create an unpleasant and permanent problems if not properly addressed.  Especially considering that smoke and soot from even a small fire can permanently damage contents throughout the building and may cause odors that resurface for years. 

SERVPRO of Napa County understands how disruptive fires can be for business owners, their tenants and even their customers.  So before you risk doing more damage to your most valuable business assets by attempting to clean it up yourself, you should consider hiring an experienced fire damage like SERVPRO.  Our technicians have the training, tools, equipment and experience to handle any fire damage incident to a commercial building.  They can respond immediately to begin the work to restore your business back and running. 

We are available 24 hours a day and are always Here to Help! Have Questions? Call Us Today – (707)226-2181

Water Damage at your Commercial Building

2/23/2021 (Permalink)

Water damage can strike at a commercial building at any time. Whether it's flooding, burst pipes or faucet leaks, water damage is one of the most common and destructive problems you can face in your business.  If not taken care of immediately, excess water in your business can promote electrical hazards, cause expensive damage to your business's structure and can even lead to the growth of hazardous mold.

If you are experiencing water damage emergency situation, give SERVPRO of Napa County a call.  Our experienced technicians are ready to restore your property to pre-water damage condition.   They can quickly extract the water and then dry your property using state-of-the-art equipment to ensure your property is dry.  

SERVPRO of Napa County is locally owned and operated so we’re always ready to help with any-sized flood or water damage emergencies.

Call us at (707)226-2181

Steps to Take When a Tree Falls on your Property

2/23/2021 (Permalink)

Wind, rain, hail, snow, and other natural weather events can cause more damage to your home than you might realize. Any time a storm strikes, it’s worthwhile to check your home for any damage afterwards, particularly your roof. Roof damage, if left un-repaired, can evolve into greater problems with your home’s interior, from leaks and mold to weakened ceilings. Catching the damage and repairing it right away is your best bet for extending the life of your roof and avoiding a total overhaul.

A common occurrence during tropical storms is trees falling on and damaging your property. Don’t wait until it happens. Be prepared for this type of storm emergency. Here are steps to take for emergency tree removal at your home or business.

    • Trees that are old or diseased can easily succumb to flooding and windy storms. Go ahead and remove hazardous trees before a storm approaches.
    • In the event a tree does fall on your property, first make sure everyone is okay. Leave your home if you feel unsafe inside the property.
    • Look to see if there are any wires or power lines hanging and if they are call the police and the power company.
    • Call your insurance company and if you can, safely take pictures of the damages.
    • Contact your local mitigation and emergency storm cleanup provider in Rohnert Park.

If your property was damaged by a fallen tree, SERVPRO of Napa County can help restore your home or business in to pre-storm condition. 

We’re Here to Help! Call us today  (707)226-2181.

Flooding Can Strike Anywhere

2/16/2021 (Permalink)

Flooding and flash floods can happen almost everywhere, and at any time during heavy rains, when ocean waves come on shore, when snow melts too fast, or when dams or levees break.  Floods rank as one of the most common and widespread natural disasters in the United States.  According to National Flood Insurance Program (NFIP) more than 20% of all flood insurance claims come from areas in low to moderate risk flood zones.  On average, floods cost $6 billion in annual losses in the U.S. 

Flash floods are the most dangerous kind of floods, because they combine the destructive power of a flood with incredible speed and unpredictability. Just 6 inches of moving water can knock you down, and 2 feet of water can sweep your vehicle away.  Flash floods occur when excessive water fills normally dry creeks or river beds along with currently flowing creeks and rivers, causing rapid rises of water in a short amount of time. They can happen with little or no warning.

Many residents and business owners are unaware that they qualify for flood insurance. You can take steps to reduce the financial impact of flooding before a disaster strikes.

Preparing for a Flood

Residents and business owners need to prepare for flood conditions. Before the threat of flooding becomes imminent, residents and business owners should:

    • Purchase a flood insurance policy if they do not already have one. 
    • Review their current insurance policy, become familiar with what is covered, and ensure the limits are adequate for their building and personal belongings.
    • Make an emergency kit, plan evacuation routes, and keep important papers in a safe, waterproof place.
    • Itemize and take pictures of possessions.

If you are experiencing water damage due to flood, give SERVPRO of Napa County a call 707-226-2181  We're Here to Help restore your home or business back to pre-water damage condition.  We can quickly extract the water and then dry your property using state-of-the-art equipment.

Six Ways to Protect Your Home Before a Storm

2/16/2021 (Permalink)

1. Reduce flying debris

If you see any tree branches near or hanging over your structure, the best solution may be to cut them off. You can also secure weak and loose fencing and anchor any heavy objects around your yard into the ground.

2. Replacing windows and exterior doors

If possible, consider replacing your windows and outside doors with pressure and impact resistance improvements so that you can have better protection from the outside force of a storm.

3. Inspect and repair your roof

Inspect your roof and overhang to look for signs of wear or damage. This is crucial to prevent water from entering through the cracks and damages your ceilings, causing mold.

4. Check caulking

Make sure the caulking around your windows and doors are in good shape and not cracked or broken. If there are any gaps, make sure to get a caulk gun to fill up holes around pipes or wires that enter your building. This will reduce the risk of leaks from wind-driven rain.

5. Inspect carports and other attached structures

Have porches, carports, entryway canopies, and storage sheds inspected to make sure they are firmly attached and in good condition.

6. Create an inventory list

This can help you out when filing an insurance claim.

Taking these preventative measures can help you before a storm hits. However, if your property does suffer damage from a storm. Our SERVPRO of Napa County team of professionals are either a click or call away.

Helping You Prepare for the Worst

2/16/2021 (Permalink)

Most companies protect their personnel and computer data from an emergency, but what about getting the facility back in business? SERVPRO of Napa County provides a plan to get back to work when you're most prepared to plan... before the crisis occurs.


Should the unimaginable happen and a natural disaster strikes your business, it may be too late to effectively manage your recovery. SERVPRO of Napa County Professional can help you prepare an emergency response plan today.


We encourage our business customers to learn how to best protect their business for all types of emergency situations. Contact SERVPRO of Napa County at (707) 226-2181 for free resources, including:

  • Disaster preparedness plan assistance
  • Family and business communication plans
  • Home and workplace emergency contact cards
  • Emergency supply checklists


With just a little bit of time and minimal effort, SERVPRO of Napa County can help prepare and protect your employees and customers should an emergency occur. Don’t wait until it is too late—prepare now for what you can’t prevent.

Commercial Water Restoration Services

2/2/2021 (Permalink)

At SERVPRO of Napa County we know how to handle any and all water damages that you may encounter, but we want to give you a few pointers to help you prevent water damages from happening at your business. Unfortunately, disasters happen and even the most carefully operated and maintained building can experience a water damage event. Water damage tends to leave its mark on properties in the forms of rotting, warping, staining, and mold growth.

To help your property stay at its best here are these potential causes of water damage:

    • Malfunctioning appliances – washing machines, dishwashers and refrigerators.
    • AC and heating units leading to corrosion of HVAC systems and mold may growth from leakage.
    • Windows - Inspect windows from the inside for glass and air seal integrity,  test all locks, cranks, and interior walls around windows for water damage.
    • Bursting or leaking pipes.

If you experience water damage in your commercial building and need a restoration company that you can trust, SERVPRO of Napa County is Here to Help restore your business back to pre-water damage condition.  We quickly extract the water and then dry your property using state-of-the-art equipment. 

Have Questions? Call Us Today – (707)226-2181

Flood Clean Up Tips

2/2/2021 (Permalink)

Before entering a building where flood damage may have occurred, make sure it’s safe: check for electrical hazards and structural damage, and use proper protective gear like boots, gloves and respirators. Before you start any construction or repairs, check for common hazardous materials like lead paint and asbestos, which may require help from professional and State-licensed contractors.

Then, follow these tips:

  • Act quickly
    The severity of damage escalates the longer water sits and building components and contents stay wet, so time is of the essence in the aftermath of a flood. In fact, mold will grow within 48-72 hours, so aim to start removing water and drying the environment within 48 hours. Have a list of professionals on hand to call, and understand your insurance policy, as some only cover mold damage up to a certain amount, while others don’t provide any reimbursement for mold.
  • Ventilate affected areas to prevent mold growth
    Mold loves moisture and organic materials such as paper or particleboard. In order to mitigate or slow damage, open windows if weather permits and place fans inside of them to keep air moving and maintain moderate temperatures. Work toward the fan as you clean to minimize cross contamination.
  • Assess damage to items and materials
    Assess the type of water absorbed by items, such as rainwater, water from broken pipes, contaminated river water or bacteria-filled sewage. There are ways to salvage specialty items but the decision on whether to save or trash an item will vary depending on the dollar and sentimental value to the owner. It may not be worthwhile to salvage drywall, carpets and pads, mattresses, pillows, box springs and particleboard. On the other hand, it might be worthwhile to restore costly Persian rugs, leather couches and antiques or heirlooms. Wet clothing and many household fabrics may be salvageable through machine washing, and a 10-minute soak in detergent and hot water, to remove contamination and stains. The IICRC strongly recommends that in water damages where there are contaminants present (e.g., bacteria, sewage, mold) or where small children or immune-compromised individuals are present that an inspection be conducted by an appropriately trained restorer and remediator.
  • Expose pockets of saturation
    Hidden and concealed pockets of saturation need to be opened for cleaning and drying. Layers between building materials hold water that must be discovered and removed or dried. On walls, find the water line and inspect at least a foot beyond it to make sure all damage, wet materials and mold are discovered. Remove and discard the damaged drywall and wet wall insulation. Wet carpets can usually be dried by professionals with the right equipment, but carpet padding, which is like a big sponge, should be discarded. Wood base trim and hardwood can also be saved with the right equipment if they can be accessed and completely dried on both sides. Remember to investigate concealed cavities such as behind walls, in mechanical spaces, under cabinets and furniture, and in crawl spaces.
  • Conduct a thorough cleaning
    Durable, non-porous or semi-porous materials, such as studs and joists, hardwood flooring and vinyl products, can be cleaned with common cleaning products or specialized products with detergents. During cleaning, take care to protect areas that are unaffected by the water or mold. After a thorough cleaning of salvageable materials, a disinfectant solution may need to be applied in case of harmful bacteria from sewage, river water debris or even standing water that has gone bad. Professionals like water restoration and mold remediation contractors and indoor environmental professionals can help you decide what is best for your situation. Once you’ve cleaned the wet materials, conduct another round of cleaning. If you choose to vacuum, use a HEPA-filter vacuum to remove allergens, fine dust and spores.
  • Confirm drying before reconstruction
    In order to prevent dry rot and structural damage, it’s important not to reconstruct or cover wood and other wet materials until the moisture content has been adequately reduced. A water restoration professional can confirm proper drying before reconstruction.

Remember SERVPRO of Napa County is always ready to help.  Call us at (707)226-2181

Don't Wait Until It is Too Late...Prepare Now

1/4/2021 (Permalink)

Most companies protect their personnel and computer data from an emergency, but what about getting the facility back in business? SERVPRO of Napa County provides a plan to get back to work when you're most prepared to plan... before the crisis occurs.

Should the unimaginable happen and a natural disaster strikes your business, it may be too late to effectively manage your recovery. SERVPRO of Napa Professional can help you prepare an emergency response plan today.

We encourage our business customers to learn how to best protect their business for all types of emergency situations. Contact SERVPRO of Napa County at (707)226-2186 for free resources, including:

  • Disaster preparedness plan assistance
  • Family and business communication plans
  • Home and workplace emergency contact cards
  • Emergency supply checklists

With just a little bit of time and minimal effort, SERVPRO of Napa County can help prepare and protect your employees and customers should an emergency occur. Don’t wait until it is too late—prepare now for what you can’t prevent.

Storm Damage - Dealing With The Aftermath

1/4/2021 (Permalink)

Storm damage of any kind whether it is high winds, hail, floods or lightning it all make a mess out of your home and life. It is hard to look at the mess that surrounds what used to be your home and not dive right in to start the clean up. Believe it or not you will not want to do that. Initially you should contact your insurance company. A representative will come out to your home and evaluate the damage that the storm has created. They should also lay out a detailed plan to help get your life restarted. You will have to continue living even though storm damage has turned your life topsy-turvy.

How do you get started? Is it possible to tell who is actually going to help you and not scam you or rip you off? Is it possible to completely trust your insurance agent? Who do you contact for expert advice? These questions are hard to answer when you are sitting there vulnerable after a natural disaster of any magnitude. Here is a list of advice to get you started in the long and overwhelming process of repairing storm damage to your home.

Storm Damage Checklist

Contact your insurance agent. This is of course the first and most important advice anyone can give you. Your insurance agent is your ally. Make sure when you are purchasing insurance in the first place that you research local insurance agents. A good rate is one thing but an insurance company that you can count on in a time of need is something completely different. The cheapest might not always be the best way to go.

Don't start any repairs or cleanup efforts until you have had the damage accessed by the professionals. First you don't want to get hurt, second you don't want to make things worse and third you need to give the adjuster the full scope of damage. It is important that you do document in video and film the damage from your prospective. Just in case later on down the road the adjuster gets shaky with his evaluation.

No repairs should be started before you have agreed upon a settlement with you insurance company. If you do something like boarding up windows and such make sure to save receipts. Materials will often be reimbursed. That is the only type of work that should even be contemplated before a final approval has been gone over.

Your homeowner's insurance policy should cover a temporary home for you. Make sure to check with the agent when they arrive to scope out the damage. They might have special restrictions on where you are allowed to stay and for how long, make sure you are aware of these things in advance if possible.

It is so important that you fully understand and are aware of the limitations that the insurance company has in place regarding the coverage on your home in regards to different events. You want to know how you are covered and the differences in coverage for floods, fires, natural disasters, storms, hail, lightening and all that loveliness that storm damage brings. You should also be aware that if you move to another state or another area in your state you could need special coverage for that area. The best advice any homeowner can receive is to find a trustworthy and reliable insurance agent. They will be your best ally if storm damage ever affects your household