Recent Posts

Proactive Cleaning Services for Commercial Buildings

3/10/2020 (Permalink)

A group photo of SERVPRO professionals in a parking lot with two vans parked on the left and right. The last shot we took after the job ended for a huge commercial property.

With the news of COVID-19 arriving to the United States and to the Bay Area, we are all on high alert and taking preventative measures to ensure the safety of our community. Over the weekend we were called in to clean up and disinfect a huge commercial space. We brought our whole crew to work on all surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables (to name a few) inside of every building before Monday when people would arrive again to the area. Our cleanup procedure generally includes the cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment or tools. The CDC recommends using a labeled hospital-grade disinfectant with claims against similar type organisms to COVID-19. SERVPRO’s® proprietary disinfectant is hospital-grade named SERVPROXIDETM which currently has a dozen of EPA-approved claims for cleaning Feline coronavirus, Canine coronavirus, Staphylococcus (MRSA, E. coli, Salmonella Rotavirus, and Swine flu (H1N1). SERVPRO® professionals are trained in adhering to the highest cleaning and sanitation standards.

If you own a commercial building and would like to inquire about our services. Please feel free to give us a call or check out our website.

SERVPRO® of Sonoma/Napa

(707) 588-8226

Fire at C&H Sugar Refinery in Crockett, CA

3/5/2020 (Permalink)

A far shot of a brown building with a large white tower to the right a huge green tree stands in the center of shot. C&H Building in Crockett, CA

At 9 a.m. this morning, a fire ignited inside of the C&H Sugar refinery located in Crockett, CA. The fire began on the sixth floor of the building on a conveyor belt that is used to carry raw sugar. Fortunately, due to the intensity of labor and quick response of the 65 firefighters who responded, there are no reported injuries. The damage of the fire is still under investigation, however, there was reported smoke found only on the fifth, sixth, and seventh floors.

Fires can ignite at any time and do massive damage to your property. Make sure to follow the guidelines of the National Fire Protection Association located on their website:

Please be safe and if your structure suffers damage due to a fire. Contact our professionals here at SERVPRO® of Sonoma/Napa to make it look, “Like it never even happened.”

Call Us: (707) 226-2181

Property Managers, Call SERVPRO® for Mold Removal

2/27/2020 (Permalink)

 White ceiling with brown mold visible across it.  Visible mold on a ceiling. Our team went to go remove and restore it back to normal.


Hearing the word just makes me nauseous. However, not all mold is bad, some mold even contributed to saving lives (like the discovery of penicillin). However, as a property manager suffering from water damage. The last thing you’d want to see or hear is mold growing and manifesting in your units. Unfortunately, mold can grow on many surfaces such as: wood, carpet, insulation, dust, fabric, and wallpaper. So long as moisture, oxygen, and darkness are present, mold can continue to thrive.

However, the professionals here at SERVPRO® of Sonoma/Napa are IICRC certified and we work efficiently and effectively to remove every trace of mold in your building. We begin by removing moisture from your indoor property, then we isolate the contaminated area, we suppress the dust, remove any materials and put them in bags, and we clean the affected area. We are molds worst nightmare and we do it quickly to lower the time your business is interrupted by this unwanted guest.

Have a Mold Problem? Call Us Today (707) 226-2181

Restoration from Storm Damage

2/25/2020 (Permalink)

Locker room with red lockers to the left and red doors to the right. Dehumidifiers are located on the floor. This locker room was one of many rooms in the building that needed water removal.

This winter season, we did not experience that much rain. However, the weather channel is predicting that beginning in March, we will experience rain in the bay area. Therefore, we must make sure that our properties are protected. Recently, our team got a call about a flood in their building and we went to go remove the water with our industrial size pump. We then had to monitor and remove any trace of water to avoid further damage done to the floor of this building. During this process, as you can see in our photo, we used dehumidifiers and other machines to make sure that the area is completely dried. Eventually the job took a few days to complete given the size of the damage. But we made also made sure that the property was restored, “Like it never even happened.” However, we also would like to state that prevention is key and that having your best interests in mind. We would like it if a disaster of this scale does not occur to your property. But if it does, then contact us and we will minimize the interruption in your life.

SERVPRO® representatives are faster to any size disaster.  

5 Workplace Safety Tips for Small Businesses

2/24/2020 (Permalink)

Small businesses, especially start-ups need to make sure that before operations occur, safety should be of upmost importance. Although this may seem like a given, there are instances when businesses do not follow certain requirements set by OSHA, get an employee injured and set themselves up the legal repercussions.  Therefore, here are 5 steps that we take here at SERVPRO of Sonoma/Napa that can protect you and avoid most accidents in the workplace.

Easy Access to your Safety Rules

Every job site or office needs to make their rules visible or easily accessible by their employees instead of just containing them within a rule book. This can work as a friendly reminder for your team members in case a situation arises.

Make Employees Involved

If you give a damn, your employees will too. Make sure that you are sincere and mindful of your employee needs and that their safety is not just for your protection but because you would not want any accident to befall them.


Although it is important to effectively communicate safety rules. It is even more important to emphasis that other employees should communicate quickly if they see something potentially unsafe or a hostile work environment. Communication is key!

Avoid Making Shortcuts

Getting things done quickly may look attractive with productivity, however, these conditions and work environment can increase the likelihood of workplace injuries. Therefore, productivity should not be at the expense of your employees.

Practice an Emergency Ready Plan

Make sure you have a plan for your employees that follows federal protocol about any situation that might arise. In the event of a natural disaster, contact your local SERVPRO and we can get you started on one of our own Emergency Ready Profiles (ERP). This complimentary plan would be easily accessible through an app on your mobile device that would contain the necessary information in the event of a disaster.

Safety should be the priority of every business. Prevention is key, and we have your back.  

High Chance of Storms this Year 2020

2/14/2020 (Permalink)

Three Victorian style homes in the center of a slanted uphill road with rain and lightning in the sky above them. Damage from a storm? Contact us!

According to an article written by Reuters, an international team of scientists forecast that there is an 80% that El Niño will make its way across the Pacific. Which means we might in for a chaotic winter season here in the bay area. There is a high probability that if El Niño will flood our streets which could lead to water damage to our properties.

Prevention is Key

Here at SERVPRO® of Sonoma/Napa we provide services such as our Emergency Ready Profile, an app from SERVPRO® that enables you to list out critical information needed in the event of an emergency. If you are interested, please feel free to contact us through the number provided below. Through this free of charge service, we want you to know that we have your best interest in mind, and we can equip you with the tools needed in the event of intense weather conditions. Also be sure to follow this blog which will be updated at least weekly and follow us on social media so that way in case you need restoration services, we are only a click away.

SERVPRO® professionals are known to be faster to any size disaster, we take pride into making your damaged property look, “Like it never even happened.”

Call Us! (707) 226-2181


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Six Ways to Protect Your Home Before A Storm

2/14/2020 (Permalink)

Old and dirty roof tiles that are in desperate need of repairs. A roof that needs repairs.

1. Reduce flying debris

If you see any tree branches near or hanging over your structure, the best solution may be to cut them off. You can also secure weak and loose fencing and anchor any heavy objects around your yard into the ground.

2. Replacing windows and exterior doors

If possible, consider replacing your windows and outside doors with pressure and impact resistance improvements so that you can have better protection from the outside force of a storm.

3. Inspect and repair your roof

Inspect your roof and overhang to look for signs of wear or damage. This is crucial to prevent water from entering through the cracks and damages your ceilings, causing mold.

4. Check caulking

Make sure the caulking around your windows and doors are in good shape and not cracked or broken. If there are any gaps, make sure to get a caulk gun to fill up holes around pipes or wires that enter your building. This will reduce the risk of leaks from wind-driven rain.

5. Inspect carports and other attached structures

Have porches, carports, entryway canopies, and storage sheds inspected to make sure they are firmly attached and in good condition.

6. Create an inventory list

This can help you out when filing an insurance claim.

Taking these preventative measures can help you before a storm hits. However, if your property does suffer damage from a storm. Our SERVPRO® of Sonoma/Napa team of professionals are either a click or call away.

Learn more:

Do you Have a Plan In Case of Emergency?

2/13/2020 (Permalink)

Ready Plan mobile device download page for android devices. Download the SERVPRO® App today!

According to FEMA, 40% of Businesses do not reopen after sustaining a disaster. Although, we do not plan for disasters to occur, the unfortunate truth is that they could. Therefore, as a nationwide company we have an app that is available for download to help you create a plan in case an emergency occurs.

Introducing the SERVPRO® Emergency Ready Profile.

This is a free resource that we recommend each business takes advantage of. We make a detailed report of your facility with critical information such as emergency contacts, shut-off valve locations, emergency exits, emergency locations for staff, and much more. Information that only you have access to and for your usage in the event of an emergency. The ERP also provides a guide to help you back into your building, which minimizes the amount of time your business could stay inactive.

SERVPRO® of Sonoma/Napa

Contact Us To Get Started!

(707) 226-2181

This Home Was Destroyed During a Wildfire

2/6/2020 (Permalink)

Front view of a home destroyed by a fire with a white painted railing leading to the ground and unharmed by the fire. Home we visited that was destroyed by fire.

We speak a lot about fire prevention but there are times where natural disasters occur and a storm can devastate your property. Recently, we experienced the destruction of Kincade, which destroyed many homes and businesses.

Fortunately, there are no reported casualties due to quick decision making and mass evacuation of people north of Santa Rosa, CA. Many surrounding counties suffered blackouts and even we had to undergo a time period with no power. However, we at SERVPRO of Napa County are prepared and arrived to locations alongside other teams from other counties and states to lend a hand and help businesses and homeowners restore their property or protect them from harmful air pollution.

Although, there are times when our representatives arrive to a location that has been completely decimated by a fire. In this case, an entire home was destroyed leaving a family with the decision of relocating while the repairing process began.

Prevention and planning are key for ones' safety during a storm that is out of our control. 

The Restoration of an Educational Facility

2/3/2020 (Permalink)

Cardboard boxes with the SERVPRO logo in the center of the room are stacked in 4 rows in a library. A school needed our help and we came in with the equipment needed to get the job done.

Recently, we were contacted by a school that needed our services due to a minor flood that damaged a huge portion of their floor. We came in and inspected the damage and found that although there were many rooms that were affected, we had the tools and resources to get the job done quickly and efficiently so that we could make it look, “Like it never even happened.” To get this done we sent in our best team to investigate the flooring, check for mold, and begin the drying process using our specialized equipment. After drying, we use a device to check for any moisture or mold again to make sure that no additional damage would ensue.

If you need experts in the restoration industry, contact your neighborly

SERVPRO® of Napa County